LA SALLE COUNTY - The LaSalle County Health Department (LCHD) would like to inform the public that with the high amount of new cases being reported each day, they are experiencing a large volume of phone calls into their department.
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LA SALLE COUNTY - The LaSalle County Health Department (LCHD) would like to inform the public that with the high amount of new cases being reported each day, they are experiencing a large volume of phone calls into their department. They appreciate your patience and they are handling the influx as quickly as possible.
On average, it takes 24-72 hours from the time a person is tested for COVID-19 before they are entered into our database. Additionally, it may take another 48-72 hours or longer from the time the Health Department receives the individual’s information to when they will be contacted by a contact tracer.
With the lag times being experienced, they are asking the public to follow good public health practices and to do the following if they are notified of a positive test result from their healthcare provider or lab:
Taking these immediate actions will help slow the spread and also help the contact tracing process go more smoothly.
Additionally, if you are notified by someone that you are a close contact:
The LaSalle County Health Department reminds residents to follow the isolation and quarantine directions given. Individuals who are unwilling to cooperate risk spreading COVID-19 to others.
LCHD urges all residents, for the health and safety of our communities, to continue wearing face-coverings, practice social distancing, wash hands often, and please stay home when you are sick. For questions about COVID-19, call the IDPH hotline at 1-800-889-3931 or e-mail dph.sick@illinois.gov or call the LaSalle County Health Department at (815) 433-03366. For additional information, visit the Health Department’s website at www.lasallecounty.org.