Certificates recognizing OSF Saint Paul Medical Center are displayed by, front row left to right, Heather Bomstad-Vice President, Patient Care Services; Jennifer Junis-President; Stacy Neill-Director of Quality; Jodie Borchelt-Director of Inpatient and Surgical Services; Tiffany Magallanes-Diagnostic Imaging Manager; and Ann Jeppson-Laboratory Manager; back row, Craig Smith-Rehabilitation Supervisor; Dawn Trompeter-Chief Financial Officer; Zack Vankeulen-Director of Emergency Services; Kayla Payne-Surgical Services Manager; and Chuck George-Manager of Pharmacy Operations. (Photo contributed)
MENDOTA – The Illinois Critical Access Hospital Network (ICAHN) recently honored OSF HealthCare Saint Paul Medical Center for its ongoing commitment to exceptional quality of care. The recognition was given during a ceremony held Nov. 14 at the I Hotel and Conference Center in Champaign.
As part of the Federal Office of Rural Health Policy Medicare Beneficiary Quality Improvement Program (MBQIP), OSF Saint Paul Medical Center and other critical access hospitals were asked to voluntarily participate in four defined domains of quality outcomes. These four domains include Patient Safety/Inpatient, Patient Engagement, Care Transitions, and Outpatient Measures.
“Often in rural hospitals, having a devoted staff member to abstract and submit this data can be both time-consuming and burdensome,” said Angie Charlet, ICAHN Director of Quality, Educational Services, and Compliance. “This hospital realizes how important quality of care and an engaged staff is for its patients…From its top leadership on throughout the facility, each strives for continued quality on a daily basis, and that is what we are celebrating today.”
OSF Saint Paul Medical Center was recognized for top performance over two quarters in any domain as demonstrated by a quality score greater than 95 percent and for achieving a “4-Star” HCAHPS Rating. The Center for Medicare and Medicaid Services (CMS) created the HCAHPS Star Ratings for consumers to more quickly and easily access the patient experience of care information provided on the Hospital Compare website. This type of rating also allows consumers to more easily compare hospitals.
“We are very proud of our team for achieving this level of excellence in health quality,” said Jennifer Junis, OSF Saint Paul Medical Center President. “This is truly a team effort that recognizes our dedication to delivering a healthcare experience that our patients and staff can be proud of.”
ABOUT ICAHN: ICAHN is a network of 55 small rural Illinois hospitals dedicated to strengthening the operations of its member hospitals through collaboration. ICAHN is recognized nationally for its work with rural healthcare and administers several state, federal and private healthcare programs.